Cassie was explaining the complexity of her current project to her supervisor. She was managing a challenging team member, a non-responsive executive sponsor, and a new piece of presentation software—that only Cassie knew how to run. The project was taking additional time because of challenges with the software and there was a backlog in IT. …
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Even though it happened more than a decade ago that day is still very clear in my memory. My supervisor came into my office—angry—saying I could not be trusted to handle a certain project. When I asked “why” no reason was given. The only response was the work would be reassigned…
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